Administrative, Communications & Human Resource Officer

• Bachelor’s degree in human resource management, Communications, Business Administration, Public Health, or related field
• Minimum of 1–2 years’ experience in HR, communications, and/or administrative roles (NGO experience is an advantage)
• Strong organizational, writing, and interpersonal skills
• Proficiency in Microsoft Office, HR tools, and social media platforms
• Good verbal and written communication skills
• Ability to work independently and in a hybrid environment
• Passion for nonprofit work and child health advocacy

Administrative:

• Manage staff and volunteer records, employment contracts, document filings while ensuring adequate data protection.
• Maintain office systems and ensure smooth administrative workflow.
• Support internal communications and scheduling.
• Ensure staff and team compliance with organizational policies and local regulations and timelines.
• Act as a point of contact for CHDFNigeria to external parties, such as heart families, warriors, vendors, government officials, and partners
• Assist the finance department by processing invoice, tracking expenses, and managing procurement for office materials and program assets.
• Develop and maintain an efficient filing system for both electronic and physical documents, and ensure data accuracy and confidentiality.
• Organise logistics for staff and volunteers during outreaches
• Maintain and ensure standard of practice documentation for all departments
• Take proactice measures to ensure decorum, code of conduct compliance across all our spaces and team virtual platform like WhatsApp.
• Ensure tracking or subscriptions and membership and necessary renewals are coordinated/communicated.
• Any other assigned tasks within your area of expertise.

Human Resources:

• Coordinate recruitment, onboarding, and training processes of staff, members and volunteers.
• Develop and implement HR policies and procedures.
• Serve as a liaison between management and staff, and promote a positive workplace culture
• Organize team-building and wellness initiatives
• Update internal databases with new hire information ensuring adequate credentialing and documentation.
• Advocate for staff welfare and ensure team celebration at all times.
• Serve as first point of contact for all conflict matters and escalate appropriately.
• Take proactive measures to ensure adequate staffing and workforce at all times, coordinating annual and entitled leaves and ensuring position backup as needed.
• Document and ensure staff appraisals are completed in timely manner.

Communications:

• Draft and manage internal and external communications
• Assist in content creation for newsletters, reports, and campaigns.
• Work with volunteer comms and publicity officers in ensuring external communications are valid, and communicated appropriate.
• Help in collecting, processing or analysing data from various forms.
• Ensure prompt response to emails and forward all correspondence email to concerned team for actioning.

What We Offer

• Opportunity to contribute to a meaningful cause
• Supportive and mission-driven work environment
• Hybrid work flexibility
• Professional development opportunities